Privacy Policy

Last updated 17-11-2025

This Privacy Policy describes how Avilo ("we", "us", or "our") collects, uses, and shares personal information when you visit or make a purchase from aviloorthotics.com (the "Site") or interact with our services. Please read this policy carefully. By using the Site, you agree to its terms. If you do not agree, please do not use the Site.

Changes to this Privacy Policy

We may update this policy to reflect changes in practices or applicable laws. Updates will be posted with an updated “Last updated” date. Significant changes will be communicated as required.

What Information is Collected

  • Identifiers: Name, address, phone number, email.

  • Order details: Billing/shipping address, payment confirmation, order history.

  • Account info: Username, password, security questions.

  • Device and Usage Info: IP address, browser/device/frequency, cookies and analytics data.

  • Third-Party Data: Information from service providers (e.g., Shopify, payment processors).

How is Information Used

  • To Provide Services: Process orders, deliver products/services, manage accounts.

  • To Improve Services: Understand usage, enhance user experience, maintain site security.

  • Marketing: Send you marketing/promotional materials if you have not opted out.

  • Legal & Security: Detect and prevent fraud or misuse and comply with U.S. law.

Sharing Information

  • Vendors/Service Providers: We share necessary information with payment processors, IT support, fulfillment, analytics, and shipping companies.

  • Business Partners: For advertising, only with your consent or as required by law.

  • Legal Obligations: If required by law, in case of mergers, acquisitions, or to protect rights.

Cookies and Tracking

We use cookies, pixels, and tracking technologies to operate and analyze Site activity. You have control to accept or reject cookies through browser settings. Blocking may affect your experience.

Your Rights Under U.S. Law

Depending on your state of residence (such as CA, CO, VA, TX, and others), you may have:

  • The right to know/access personal information we hold about you.

  • The right to delete or correct your information.

  • The right to request a copy (data portability).

  • The right to opt-out of sale/sharing of personal information and of targeted advertising.

  • The right to limit use/disclosure of sensitive personal information (where applicable).

  • The right to appeal decisions if we decline your request.
    Exercising your rights will not affect your ability to use our Services or result in different prices, except as permitted by law.

To exercise your rights or make inquiries, please contact us at [contact@aviloorthotics.com] or write to us at 1001 South Main Street, STE 500, Kalispell MT 59901, USA. We will verify your identity before processing requests.

Children’s Privacy

We do not knowingly collect or sell information about children under 16 in compliance with COPPA and applicable U.S. state laws. If you believe a child’s data has been collected, notify us to delete it.

Data Security & Retention

We implement reasonable security measures suitable to protect your data, but no system is 100% secure. Information is kept as long as required to fulfill business and legal obligations, resolve disputes, and enforce terms.

International Transfers

Personal information may be stored or processed in the United States or other countries, subject to their laws.

Contact Information

For questions, rights requests, or complaints:
Email: [contact@aviloorthotics.com]
Mail: 1001 South Main Street, STE 500, Kalispell MT 59901, USA